Service Tickets Dashboard

What is the Service Tickets Dashboard?

This dashboard helps you monitor if the backlog of open tickets is growing. View tickets by status, and see how many tickets are opened vs closed per month. Find trends in tickets month over month, and make sure you don’t have more tickets than you can handle. This dashboard can help you determine if you have enough maintenance staff to keep up with the demand.

Questions Answered

• How many service tickets got opened last month?
• How many of those tickets got closed?
• How many are still open?
• What kinds of service tickets did we get the most of?