Frequently Asked Questions
Looking to spend less time manually processing data that informs you about your portfolio performance? Learn how RentViewer can help automate data refreshes and visualizations.
We’ve organized the most common questions into three sections:
✔ How RentViewer Works – Learn how we pull data out of systems like Yardi, Entrata, Rent Manager, AppFolio and more.
✔ Pricing & Customization – Find out how we price for dashboards and data platforms, and the solutions that we tailor solutions for your needs.
✔ Implementation & Support – See how easy it is to get started and the ongoing support we provide.
How RentViewer Works
What is RentViewer, and how does it help real estate asset managers?
RentViewer is a real estate analytics platform that helps asset managers, owners, and operators analyze property performance, track key financial metrics, and make data-driven decisions without relying on Excel. Learn more on our About Us page.
Who is RentViewer designed for?
RentViewer is designed for real estate investment and management companies, including:
- Multifamily operators (2,000-20,000 units)
- Mobile home park owners (500-5,000 lots)
- Third-party property management companies (1,000-3,000 single-family homes)
For details on how RentViewer benefits different users, visit our Solutions page.
How does RentViewer integrate with Yardi, RealPage, Entrata, and AppFolio?
RentViewer connects with leading property management systems, pulling data into an easy-to-use analytics platform. Our Yardi Data Warehouse stores all Yardi data in a de-normalized format and provides pre-built dashboards for asset management, operations, and finance.
What are the benefits of using RentViewer instead of Excel for real estate analytics?
- Eliminates manual data entry and reduces errors
- Provides automated dashboards for instant insights
- Enables deeper analysis with drill-down capabilities
- Saves time by consolidating data from multiple sources
Learn more about how RentViewer improves efficiency on our Process Improvement Toolkit page.
How does RentViewer help improve property performance and profitability?
RentViewer acts as an early warning system, helping asset managers:
- Identify revenue opportunities
- Control expenses before they escalate
- Maintain high occupancy rates
- Improve forecasting and budgeting
Check out our Case Studies to see how real clients use RentViewer to boost profitability.
Pricing & Customization Questions
What solutions does RentViewer offer and what is the price?
We offer three types of solutions:
Pre-Built Dashboards: We offer some pre-built dashboards that can be connected to some property management system. For example, the Property Operations Dashboard (RV35) is offered for $150/month. The Executive Dashboard (RV43) contains 9 pages and is offered for $250/month.
Custom Dashboards: If a pre-built doesn’t give you what you want, you can order a custom dashboard. Our process for pricing and building custom dashboards is described here (Custom Dashboards)
Data Warehouses: Building and operating data warehouses is our main business. Data warehouses (also referred to as “data lakes” and “analytics platforms”) store data sets such as P&L, pro formas, rent rolls, loans, trial balances, general ledger activity in one place. We keep these up to date so that you don’t have to manually export the data in order to update your Excel sheets or your Power BI dashboards.
How much does a RentViewer Data Warehouse cost, and what are the different pricing plans?
For data warehouses, we offer three pricing plans:
- Starter – Essential analytics for small portfolios
- Standard – Full-featured data warehouse with pre-built dashboards
- Enterprise – Fully customizable solution for large operators
For a more detail, visit our Analytics Platform page or contact us.
What kind of reports and dashboards does RentViewer provide?
We have built several hundred dashboards that our clients use to track information such as:
- Rental income and occupancy trends
- Expense ratios and budget tracking
- Cash flow, cap rates and debt coverage ratios
- Performance benchmarking across properties
- Economic occupancy and vacancy loss
- Proforma vs actual and underwriting assumptions
See a full breakdown on our Dashboard Catalog page.
How long does it take to implement RentViewer?
Implementation depends on the complexity of data integration but typically takes 2-6 weeks. We provide full onboarding support to ensure a smooth transition. Visit our Onboarding Process page for more details.
Can RentViewer be customized to fit our company’s specific needs?
Yes! RentViewer is highly customizable, allowing you to create tailored reports, dashboards, and analytics solutions that match your operational and financial goals. Learn about customization on our Custom Solutions page.
What security measures does RentViewer have to protect our data?
- Data encryption in transit and at rest
- Secure cloud infrastructure
- Role-based access control to limit data visibility
- Regular security audits and compliance measures
Implementation & Support Questions
What kind of support does RentViewer provide?
- Live onboarding sessions
- Email and chat support
- Knowledge base with guides and tutorials
- Custom training available for teams
Visit our Support page for help and resources.
Still have questions?
Contact us to learn how RentViewer can help streamline your real estate analytics!
