Frequently Asked Questions

I don’t see the module I want in the catalog. Do you take custom orders?

Yes, we can build a customized module for you. See /Services/Custom Dashboard or click here to get started.

How do you price RentVeiwer … by company? By number of units? By number of users?

There is no per-unit or per-property pricing! We charge you by the number systems and sources we pull data from.

The pre-built modules fall into 3 pricing tiers. The pricing for these takes into account the complexity, amount of data, refresh frequency and other factors.

There is also a charge for each additional Tableau user license.

For custom modules, there can also be a design and development charge.

What do you charge for setting up the data warehouse?

If you use Rent Manager or Entrata there is no setup charge for your data warehouse.

If you use Yardi there will be a setup charge.

How much does RentViewer cost?

Pricing depends on what you want.

If you had a data warehouse and a team to maintain it and build out your dashboards …. what would you ask it to do for you? Let’s talk and we can give you pricing during our first call.

Is RentViewer a product or a service

RentViewer is a product and service combined.

The product consists of pre-built connectors to many systems, a data warehouse and dashboards. The service consists of the team that manages the data warehouse, customizes the dashboards for you and extends your company’s business analytics capabilities.

The vacancy that’s reported by our property management system is not accurate. Can you do a custom calculation for us?

Yes, we can create custom calculations. For example, excluding some unit types from the vacancy calculation.

Why are Tableau and Power Bi mentioned on your website?

We are Tableau partners. We are also Power BI partners. We build dashboards in Tableau or Power BI depending what customer preferences.

We need to get a better understanding of our delinquency. Can we hire you to analyze the data for us?

Yes. Look at our Business Diagnostic services. Companies hire us to drill into their data to analyze topics such as

  • Delinquency
  • Collections
  • The Rent Roll,
  • Service Tickets,
  • Lead Management
  • General Leger

Also see the demo videos for examples.

My company uses Rent Manager. How can I activate RentViewer from within Rent Manager?

RentViewer can be activated from within Rent Manager. Please see the steps on this page:


What's included in the monthly charge for a data warehouse?

The monthly charge for a data warehouse includes:

  • Regular refreshes of the data by connecting to your systems
  • Hosting of your data
  • Tech support
What's the connection between RentViewer and Metric-X?

Metric-X is the company, and RentViewer is one of its products. Metric-X services customers in many industries and provides a broad array of data management solutions. 

RentViewer is the brand name for the solutions for the Real Estate Management industry.