Property Management Work Order Analytics

Description:

 Maintenance services and other customer service requests are key to delighting customers, getting good reviews, and building a strong brand. However, these services are also a driver of expenses, so there’s a strong need for a balance between providing excellent service and controlling expense.

The RentViewer Service Ticket module displays how much time was spent on service tickets, which properties and tenants are generating the most service calls, and what types of requests are most prevalent each month. By overlaying expense information, the module provides insight on opportunities for controlling expenses without compromising quality of service.