by Saad Shah | Jun 4, 2020 | metrics
When you are looking at P&Ls or balance sheets, you are looking at history.A P&L tells you what happened last month.It is not telling you what is likely to happen next month.And relying too much on historical information is risky!When you work with me, we will...
by Saad Shah | Jun 4, 2020 | process improvement
Some of my clients who are operating their properties have hit a plateau. They have access to capital, they know where acquisition opportunities are, but they are so mired in property management that their goals for growing their portfolios are on hold. In...
by Saad Shah | May 21, 2020 | process improvement
Before you get too deep in to charts and data visualizations, let’s talk about the concept of variation. Understanding variation is essential for building processes and systems on which you can scale your property management operations. Once you have succeeded at...
by Saad Shah | May 21, 2020 | process improvement
There is no magic wand that can make your team start performing flawlessly. Getting to the point where your team consistently produces the outcomes your customers expect takes sweat and leadership. One of the tools that can help you reach high levels of performance is...
by Saad Shah | May 19, 2020 | process improvement
How do you define “quality” in property management? Pick from the list below: A: Luxurious B: Recently built with good finish C: Clean, efficient, safe, secure D: Meets customer expectations E: Other The widely accepted business definition of “quality” is D, the...
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